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What Is Print Management?

Picture of Kevin Pickhardt
Kevin Pickhardt

TL;DR

Print management is the way organizations control, secure, and optimize printing across users, devices, locations, and workflows. Modern print management helps enterprises move beyond server-heavy environments with stronger visibility, simpler administration, and better support for hybrid work.

What Is Print Management?

Print management is the process of managing how printing works across an organization. It includes the tools, policies, workflows, and infrastructure used to control printers, user access, print jobs, device settings, reporting, and document security.

In enterprise environments, print management is not just about keeping printers available. It is also about reducing infrastructure complexity, improving visibility, strengthening security, and creating a more consistent printing experience for employees.

Why Print Management Matters

Printing still plays an important role in many organizations, but the infrastructure behind it is often more complex than it needs to be. Traditional print environments can create unnecessary IT burden through print servers, driver management, fragmented administration, and limited visibility into how printing is used.

Modern print management helps organizations simplify operations, improve document security, support hybrid work, and make more informed decisions about their print environment.

Types of Print Management

Print management has evolved as organizations have moved beyond office-only, server-heavy environments. Today, most enterprise print environments fall into one of three models, each with different tradeoffs for infrastructure, administration, security, and user experience.

Server-Based (On-Prem) Print Management
Server-based print management is the legacy model many organizations still use. In this approach, local print servers connect users and devices to printers across the network and help manage queues, drivers, and routing. While this model offers centralized control, it also increases infrastructure overhead and places more ongoing burden on IT. In larger or more distributed environments, server-based print management can become harder to scale, maintain, and modernize.

Traditional Direct IP
Traditional Direct IP printing sends print jobs directly from user devices to printers without relying on a centralized print server. This can reduce some infrastructure complexity and work well in smaller or less standardized environments. However, because management happens more at the device level, organizations can face challenges with consistency, security, visibility, and administrative control as fleets grow across locations.

Cloud-Based (Serverless) Print Management
Cloud-based print management is designed for modern enterprise environments that need simpler administration, stronger security, and better support for hybrid work. Instead of depending on on-premises print servers, IT teams manage printers, users, and policies through a centralized cloud-based platform. This model helps reduce infrastructure complexity, improve visibility across the print environment, and create a more scalable and consistent experience for both administrators and end users.

Regardless of the model, effective print management depends on having clear visibility, reliable control, and security measures that support the needs of the organization.

Traditional Print Management vs. Modern Print Management

Traditional print management was designed for office-based work and on-premise infrastructure. Modern cloud-based print management supports hybrid work, centralized administration, stronger security, and better visibility across distributed environments.

Server-Based (On-Prem) Print Management Traditional Direct IP Printing Cloud-Based (Serverless) Print Management
Infrastructure
  • Requires centralized print servers and on-premises infrastructure
  • Devices connect directly to printers using IP addresses
  • Eliminates on-premises print servers through cloud infrastructure
Administration
  • Centrally managed through print servers and queues
  • Managed individually at the device and printer level
  • Centrally managed through a cloud-based administrative console
Scalability
  • Requires additional infrastructure as environments grow
  • Difficult to scale across distributed environments
  • Easily scales across users, devices, and locations
Driver Management
  • Requires ongoing driver deployment and maintenance
  • Drivers configured individually by device or user
  • Simplifies driver management through centralized control
Remote & Hybrid Work
  • Often requires VPN access and network configuration
  • Limited support for remote printing environments
  • Supports secure printing across hybrid and remote work environments
Visibility & Reporting
  • Visibility managed through local infrastructure and print servers
  • Limited centralized visibility into printing activity
  • Provides centralized visibility into users, devices, and print activity
Security
  • Security managed through local infrastructure and network policies
  • Limited centralized security controls
  • Supports centralized authentication, encryption, and secure release workflows
IT Overhead
  • Higher maintenance requirements for servers and infrastructure
  • Lower infrastructure requirements but higher manual administration
  • Reduces infrastructure management and administrative overhead
User Experience
  • Consistent within managed office environments
  • Experience may vary between devices and locations
  • Consistent experience across users, devices, and locations

Key Capabilities of Modern Print Management

Benefits of Modern Print Management

  • Lower IT burden through simpler infrastructure and administration
  • Better visibility into how printing is used across the organization
  • Improved security through stronger control over print workflows and document release
  • A more scalable print environment for distributed enterprise organizations
  • A better user experience across locations, devices, and work patterns

Print Management by Industry

No two industries use print in exactly the same way. The needs of a university differ significantly from those of a hospital, bank, or factory floor. Print management plays a different role for each, shaped by compliance demands, security requirements, budget, and everyday printing needs.

Finance: Banks and credit unions face strict data privacy requirements and manage large networks of branches. They need consistent security policies, centralized oversight, and better visibility to help protect sensitive financial information while supporting compliance and cost control across distributed locations.

Insurance: Insurance organizations manage large volumes of sensitive documents, including claims forms, policy information, customer records, and compliance documentation. Print management helps insurers strengthen document security, maintain visibility into print activity, and support secure workflows across distributed offices and remote teams.

Professional Services: Professional services firms often manage printing across multiple offices, teams, and devices. Print management helps simplify administration, improve visibility into print activity, and create a more consistent and secure printing experience across distributed environments.

Education: Colleges and universities rely on high-volume printing and cost recovery models, while also needing seamless mobile access and simple, reliable printing for students, faculty, and staff across campus environments.

Healthcare: Hospitals and clinics must protect patient data and comply with regulations like HIPAA, making secure release workflows, stronger document controls, and reliable printing for critical workflows especially important.

Government: Agencies handle sensitive information daily and require solutions that support compliance, strengthen control over documents and devices, and help keep printing costs under control across departments and locations.

Manufacturing: Production environments depend on uptime and reliability, along with secure workflows that support operational continuity, shared devices, and regulated processes across plants and facilities.

How Pharos Approaches Print Management

Pharos helps enterprises move beyond traditional print management with a cloud-native PrintOps approach built for modern IT. As the leader in PrintOps, Pharos focuses on helping organizations reduce infrastructure complexity, strengthen security, improve visibility, and create better printing experiences across large, distributed environments.

Pharos Cloud is the Pharos cloud-native print management platform. It helps enterprises centralize administration, reduce print-server dependence, support direct IP printing and secure release printing, and gain better insight into the print environment through analytics.

Why Enterprises Choose Pharos Cloud

  • Cloud-native architecture designed for modern enterprise environments
  • Direct IP printing and reduced print-server dependence
  • Secure release printing for stronger document security
  • Analytics that support visibility, optimization, and smarter decisions
  • User-centric printing experiences across locations and devices

See how Pharos Cloud helps enterprises modernize print management, reduce infrastructure complexity, and improve print visibility and security.

Request a Demo

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about the author

Kevin Pickhardt

description

Kevin Pickhardt is the Executive Chairman of Pharos, where he brings decades of leadership experience in scaling enterprise technology companies and guiding long-term growth strategies. With a strong background in building and advising technology-driven organizations, Pickhardt plays a key role in shaping Pharos’s vision around PrintOps — the modern cloud-native, user-centric approach to printing and the infrastructure and operations that support it. His leadership emphasizes operational discipline, customer trust, and sustainable growth across highly regulated and complex enterprise environments.

Frequently Asked Questions

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What is print management?

Print management is the way organizations control, secure, and optimize printing across users, devices, locations, and workflows.

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What is the difference between traditional and modern print management?

Traditional print management depends more heavily on local print servers and manual administration, while modern print management uses more centralized, cloud-native approaches that improve visibility, security, and scalability.

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Why does print management matter for enterprises?

It helps reduce IT burden, improve document security, support hybrid work, and create a better user experience across large and distributed environments.

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What should buyers look for in modern print management?

Key priorities include cloud-native architecture, centralized administration, secure release printing, analytics, scalability, and a better user experience.

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How does Pharos Cloud fit into print management?

Pharos Cloud is the Pharos cloud-native print management platform for enterprises and is designed to simplify print operations while improving visibility, security, and user experience.