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Printers and Cybersecurity

Picture of Kevin Pickhardt
Kevin Pickhardt

TL;DR

Printers can create cybersecurity risk because they process sensitive data, connect to networks, store information, and depend on infrastructure that may be difficult to monitor or secure. Unclaimed documents, weak authentication, default credentials, unpatched firmware, print servers, and limited audit trails can all create exposure.

Enterprises should secure printers across the full lifecycle: procurement, deployment, daily use, maintenance, and decommissioning. Cloud-native print management, secure release printing, encryption, Zero Trust-aligned controls, and print insights can help IT reduce risk while improving operational visibility.

Printers and multifunction devices are networked endpoints. They process sensitive documents, connect to business systems, store data, and often sit in shared areas where physical and digital risk meet.

For enterprise IT and security teams, printer cybersecurity is not just a device-hardening task. It is an operational discipline that includes print infrastructure, user authentication, document release, device configuration, firmware updates, network communication, reporting, and lifecycle management.

A strong printer cybersecurity strategy helps organizations protect sensitive information, reduce unnecessary attack surface, support compliance expectations, and give IT better visibility into a part of the environment that is often under-managed.

Why Printer Security Matters

Printers matter to cybersecurity because they sit close to sensitive information. They may handle customer records, financial documents, contracts, employee information, healthcare data, legal materials, and other regulated content. If printing is not controlled, those documents can be exposed through both digital and physical channels.

The risk is broader than paper left in an output tray. Printer security also includes device settings, administrator access, firmware, network protocols, stored print jobs, print servers, user permissions, and the reporting needed to detect misuse or prove compliance.

For large, distributed organizations, the challenge grows quickly. Multiple locations, mixed printer fleets, hybrid work patterns, and different business-unit requirements can create inconsistent controls. Without centralized visibility, IT may not know which devices are exposed, which workflows involve sensitive data, or which policies are actually being followed.

Common Printer Cybersecurity Risks

Most printer security risks come from a familiar pattern: devices and workflows are treated as low-priority office utilities instead of managed enterprise endpoints. That can leave gaps attackers, insiders, or simple process failures can exploit.

  • Unclaimed print jobs can expose confidential documents in shared spaces.
  • Default or weak administrator credentials can make devices easier to compromise.
  • Unpatched firmware can leave known vulnerabilities open longer than necessary.
  • Print servers and spooler-heavy workflows can expand attack surface and administrative burden.
  • Stored data on multifunction devices can create risk during service, resale, or disposal.
  • Limited audit trails can make it difficult to investigate misuse or demonstrate policy compliance.

Printer Security Across the Device Lifecycle

Printer cybersecurity should cover the full device lifecycle. Security decisions made during procurement and setup affect how easy a device is to manage later. Daily-use controls determine whether users, documents, and devices are governed consistently. Maintenance and decommissioning determine whether known vulnerabilities and stored data are handled responsibly.

During procurement, IT should evaluate whether devices support enterprise-grade authentication, encryption, firmware management, logging, and secure configuration. During deployment, default credentials should be changed, unnecessary services should be disabled, and devices should be assigned to appropriate network segments and management processes.

During daily use, organizations should enforce secure release workflows, monitor usage, maintain access controls, and review logs for unusual activity. During decommissioning, IT should sanitize storage, remove configuration data, and document disposal steps for compliance and audit purposes.

How Cloud-Native Print Management Reduces Risk

Cloud-native print management can reduce cybersecurity risk by simplifying the infrastructure behind printing. When organizations reduce dependence on traditional print servers, they can also reduce a major area of patching, administration, and attack-surface management.

A cloud-native approach also gives IT more consistent policy control across locations. Instead of managing print behavior through fragmented local infrastructure, administrators can centralize users, printers, queues, drivers, and policies. That makes it easier to apply secure release printing, support encryption, and understand how printing is actually being used.

With better print insights, IT and security teams can make decisions based on data rather than assumptions. They can identify high-use devices, sensitive workflows, unusual patterns, and opportunities to simplify the environment without weakening the employee experience.

Printer Cybersecurity Best Practices

Printer cybersecurity improves when organizations treat printers as managed endpoints rather than background office equipment. That means applying the same discipline used for other connected assets: inventory, configuration, access control, monitoring, lifecycle management, and continuous improvement.

The strongest programs combine device-level controls with print-workflow controls. Securing a printer is important, but organizations also need to secure the path documents take from user to device.

  • Maintain an accurate inventory of printers, MFDs, firmware versions, and locations.
  • Change default credentials and limit administrative access.
  • Keep firmware current and document patching responsibilities.
  • Disable unnecessary services, protocols, and open ports.
  • Require user authentication for sensitive print workflows.
  • Encrypt print traffic where supported.
  • Review print activity and device logs for unusual patterns.

What Security Teams Need from Print Data

Security teams need more than device status. They need visibility into how printing is being used and where risk may be concentrated. Without print data, it is hard to know whether policies are working or where sensitive workflows may be exposed.

Useful print data can help answer practical questions: Which departments print the most sensitive documents? Which devices are in shared areas? Which users or locations generate unusual activity? Which printers require the most support? Which workflows still depend on legacy servers or drivers?

That visibility turns print security from a periodic device-hardening exercise into an ongoing operational practice.

How to Build an Enterprise Printer Security Program

An enterprise printer security program should bring together security, infrastructure, end-user computing, procurement, and facilities teams. Each team owns part of the risk: device selection, network placement, user access, physical location, support processes, and data visibility.

The program should start with a baseline assessment, then move into policy design, prioritized remediation, modernization, and continuous reporting. This creates a repeatable model instead of a one-time cleanup project.

  1. Inventory the print environment and classify device risk.
  2. Identify sensitive workflows and shared-device exposure.
  3. Standardize secure configuration and access policies.
  4. Modernize infrastructure where legacy dependencies create risk.
  5. Monitor usage and review reporting on a recurring schedule.

See how Pharos helps enterprises strengthen print security, reduce infrastructure risk, and improve visibility across the print environment.

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about the author

Kevin Pickhardt

description

Kevin Pickhardt is the Executive Chairman of Pharos, where he brings decades of leadership experience in scaling enterprise technology companies and guiding long-term growth strategies. With a strong background in building and advising technology-driven organizations, Pickhardt plays a key role in shaping Pharos’s vision around PrintOps — the modern cloud-native, user-centric approach to printing and the infrastructure and operations that support it. His leadership emphasizes operational discipline, customer trust, and sustainable growth across highly regulated and complex enterprise environments.

Frequently Asked Questions

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Is cloud printing more secure than on-premises?

Yes, well-designed cloud solutions not only eliminate print servers as an attack surface, they are designed to support the latest security standards and frameworks to protect print data as well as the print infrastructure  so organizations can concentrate on more strategic initiatives.

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How does an organization support printing in a Zero Trust environment?

A Zero Trust approach assumes that bad actors are already inside the corporate network. Print management platforms supporting Zero Trust principles must:

  • Treat both workstations and printers as resources to be secured and validated
  • Verify both user and print device identity on a per-session basis
  • Act as policy enforcement point to securely deliver jobs to printer—doesn’t rely on the Windows print spooler for job delivery
  • Deliver print jobs over IPPS to ensure end-to-end encryption of all communications 
  • Adapt to changes in a dynamic security policy via SCIM 2.0 and APIs
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What regulations impact print security?

Industries must comply with data privacy requirements like HIPAA, GDPR, PCI DSS, and SOX. Printers that process sensitive data are subject to the same rules as other IT systems.

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How can I tell if my printers are secure?

Start with an audit: review firmware, access controls, print policies, device placement, and print logs. Many organizations discover gaps they weren’t aware of.

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What’s the biggest risk with unsecured printers?

Two common risks are data leaks from unclaimed print jobs and attackers exploiting printers as an entry point into the network.

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Should printers follow endpoint security baselines?

Yes. Modern multifunction printers run operating systems and should be treated like endpoints, requiring the same security controls, monitoring, and updates.