A Smarter Way to Print
At Pharos Systems International, we help the world’s largest brands and mission-driven organizations modernize the way they print. As the leader in PrintOps providing innovative cloud-native print management software, we make printing more secure, cost-effective, reliable, user-friendly, and sustainable. The world has changed, but most organizations still manage print with legacy systems rely on on-prem servers, disconnected workflows, and complex infrastructure that creates headaches for IT and hides the true cost of printing. Our software empowers organizations to eliminate unnecessary infrastructure, gain visibility into print data, and meet the needs of today’s hybrid workforce.
Recognized for innovation, growth, and workplace excellence
Our Story
Pioneering the Future of Print
Headquartered in West Henrietta, New York, Pharos Systems International serves clients around the world and is proudly backed by Spotlight Equity Partners. We have a long history of industry firsts. From inventing secure print workflows to pioneering cloud-native solutions and championing PrintOps, Pharos continues to lead the transformation of enterprise print management.
1992
Paul Reddy and Geoff Shaw establish Pharos to develop innovative print-management technology for organizations with complex printing needs.
1993
Invented secure pull-printing with the launch of Uniprint, the first solution of its kind for higher education.
1994
First to introduce user-level printing analytics to drive cost transparency and accountability.
1997
Embedded pull-printing technology directly into MFP devices, beginning with Lexmark.
2000
Kevin Pickhardt serves as CEO for more than two decades until 2023, guiding Pharos through significant product, market, and technology changes, including its expansion into cloud-based print management.
2009
Expanded enterprise capabilities with the acquisition of PathForward print optimization.
2013
Pioneered cloud-based printer analytics and introduced Pharos Cloud.
2016
Delivered the industry’s first true cloud-native enterprise print management solution.
2018
Enabled large-scale enterprise deployments with secure, scalable print infrastructure.
2019
Became an early supporter of Zero Trust printing architectures to enhance data security.
2021
Spotlight Equity Partners acquires a controlling interest in Pharos and supports the company’s next phase of growth through increased investment in leadership, systems, processes, and operations.
2023
- Achieved ISO/IEC 27001:2013 certification for information security.
- Josh Orum becomes CEO after serving as Pharos’ Chief Marketing Officer. Kevin Pickhardt moves into the role of Executive Chairman, continuing to contribute his industry experience and institutional knowledge to the company’s growth.
2024
- Introduced and evangelized PrintOps, a modern, user-centric approach to printing.
- Named one of The Silicon Review’s 30 Fastest-Growing Private Companies to Watch.
Today
Under Josh Orum’s leadership, Pharos continues its evolution as a cloud-native print-management and PrintOps company, building on the foundation established by its founders and the long tenure of its previous leadership.
Leading the PrintOps Movement
Pharos introduced the concept of PrintOps as a new approach to enterprise printing. It reflects our belief that print should be cloud-native, people-centered, and integrated into the modern digital workplace.
Emerging PrintOps platforms will leverage:
- Reliable cloud-native infrastructure that’s agile and scalable
- Workflow automation and API integrations to streamline, connect, and collaborate
- Data and AI to deliver actionable insights and reduce and resolve issues before they occur
- Widely-accepted security frameworks and standards to enhance security and compliance
- We don’t just talk about modernization—we deliver it.
Awards and Recognition
30 Fastest-Growing Private Companies to Watch
Pharos Systems International was recognized by The Silicon Review as one of the 30 Fastest-Growing Private Companies to Watch in 2024. This award highlights organizations that demonstrate strong market expansion, a commitment to innovation, and meaningful impact within their industry. This recognition reflects Pharos’ continued investment in modern print technology and its ability to help organizations simplify infrastructure, improve security, and adapt to evolving workplace needs.
2026 Top Workplaces Winner
Pharos Systems International was named a 2026 Top Workplaces winner by the Rochester Democrat and Chronicle. This award is based entirely on employee feedback, measuring key areas such as leadership, culture, alignment, and overall workplace satisfaction. Being recognized as a Top Workplace highlights Pharos’ commitment to fostering an environment where employees feel valued, supported, and empowered to do their best work.
Great Employee Benefits Recognition
Pharos Systems International has been recognized by Mployer for offering strong employee benefits, reflecting its ongoing commitment to employee wellbeing and long-term support. This recognition evaluates benefits programs based on accessibility, coverage, and overall value to employees. By investing in comprehensive benefits, Pharos supports its team both professionally and personally, helping to create a workplace that attracts and retains top talent.
Leader in Quocirca’s 2026 ACT Print Industry Ecosystem Leadership Report
Pharos Systems International was named a Leader in Quocirca’s 2026 ACT Print Industry Ecosystem Leadership Report, which recognizes vendors driving innovation across automation and AI, cloud infrastructure, and technology ecosystems. The recognition highlights Pharos’ leadership in helping organizations modernize print operations through secure, cloud-native solutions designed for today’s digital workplace environments.
Leader in the 2026 IDC MarketScape for Worldwide Print Management Solutions Independent Software
Pharos Systems International was named a Leader in the IDC MarketScape: Worldwide Print Management Solutions Independent Software 2026 Vendor Assessment (Doc. #US54124826, September 2026). IDC MarketScape scores technology vendors on product capabilities, strategy, and market success using qualitative and quantitative criteria. According to the report, “Pharos should be on the short list of large organizations, particularly those with 10,000+ employees, multiple locations, multivendor fleets, or strict security/compliance needs, evaluating native cloud, SaaS-based print management.” The recognition reflects how Pharos Cloud helps enterprises eliminate print servers, centralize administration, strengthen security, and improve visibility across complex print environments.
The Leaders Behind Pharos
Kelly Johnson
CTO
Chris Honeycutt
CFO
Julian Sharpe
VP of Engineering
Scott Mellet
VP of Sales
Caitlin Cook
VP of Customer Experience
Ivina Acuna
Head of Operations
Carrie Anne Harrington
Director of Human Resources
Jim Lancer
Head of Product
Ready to Rethink Print?
For more than 30 years, Pharos has helped organizations simplify print, save money, and modernize their infrastructure. Whether you’re managing thousands of users or looking to bring visibility and control to a fragmented print environment, we’re here to help.
Let’s make printing smarter—for your people, your IT teams, and your bottom line.
