Manage Every Customer’s Print Environment with Pharos Cloud
Managed Service Providers (MSPs) use Pharos Cloud to deploy, administer, secure, monitor, and support printing for customer organizations. Pharos Cloud is a secure, cloud-native enterprise print management platform. MSPs add Pharos Cloud to their services portfolio to help customers reduce print infrastructure, improve visibility, strengthen security, and deliver a more reliable employee print experience.
Pharos Cloud gives your team a clear path to provision, support, and grow customer environments without rebuilding administrative processes for every account. This reduces onboarding time and increases margin per account. Partners earn revenue through implementation, optimization, and managed services, backed by training and technical resources from Pharos.
Scale Customer Environments, Not Administration
Pharos gives MSPs a more efficient way to extend modern print management across a growing customer base.
Provision and Manage Customer Environments
Set up customer environments and manage the print services each customer needs from a consistent administrative workflow.
Maintain Separation Between Customer Tenants
Keep customer environments logically separated so teams can work with the right account, users, devices, policies, and data.
View Customers from One Administrative Location
Move between customer environments from a central administrative experience instead of maintaining disconnected tools and processes.
Add or Expand Customer Environments
Bring new customers, locations, users, and devices into the service as their needs evolve.
Support Growth without Duplicating Administration
Use repeatable workflows and centralized oversight to serve more customers without recreating the operating model for every account.
Solve the Print Issues That Consume Service Desk Time
Print can create a steady stream of avoidable tickets: missing queues, driver problems, inconsistent device experiences, remote access questions, and jobs that do not print as expected. Pharos Cloud helps simplify those workflows so your team can spend less time on routine print troubleshooting and more time delivering customer value.
Reduce Print-Related Help Desk Demand
Automatically add and remove print queues based on user location and permissions, simplify driver management, and give employees more consistent ways to print.
Manage Mixed Printer Fleets
Support enterprise customers with multi-vendor fleets through centralized management, consistent policies, and print insights across the environment.
Strengthen Print Security
Help customers eliminate print servers, support Zero Trust principles, protect print data with encryption, and use secure release workflows for sensitive documents.
Improve Visibility and Optimization
Use print analytics to understand activity, identify outliers, support customer reviews, and find opportunities to optimize usage and costs.
Support Hybrid Work
Give employees reliable direct IP, secure release, and mobile printing options across office, remote, and distributed work environments.
Eliminate Print Servers
Deliver reliable print service without managing on premise print servers. Reduce the infrastructure your team maintains today while giving customers consistent print availability.
A Program Designed to Help Your Practice Sell, Deliver, and Grow
MSP Sales and Technical Enablement
Prepare sales, solution, and service teams to identify customer fit, position Pharos Cloud, design the solution, and support successful delivery.
Marketing Collaterals
Use approved messaging and customer-facing materials to create demand and explain the business case for modern print management.
Implementation Guidance
Work with Pharos experts as your team plans deployments and develops a repeatable delivery approach.
Commercial Structure for Growth
Explore volume-based pricing or discounts designed for an expanding managed customer base.
Ongoing Partner Management
Coordinate opportunities, program questions, enablement needs, and growth planning with a Pharos partner contact.
Launch Print Management Services with Pharos Cloud
- Align on Fit Align on customer profile, service model, and commercial fit.
- Enable Your Teams Enable sales and technical teams on Pharos Cloud and PrintOps.
- Map Capabilities to Needs Use a product demo to map Pharos capabilities to common customer needs.
- Build a Repeatable Motion Build a repeatable assessment, implementation, and support motion.
- Launch and Expand Launch with qualified customers, then use service reviews and print insights to identify optimization and expansion opportunities.
Frequently Asked Questions
What is an print management solution built for MSPs?
A print management solution helps a managed service provider (MSPs) deploy, administer, secure, monitor, and support printing for customer organizations. It gives MSP teams a repeatable way to manage customer print environments while improving visibility, security, and the end-user experience.
Can MSPs manage multiple customer environments with Pharos?
Yes. Pharos enables MSPs to provision and manage customer environments, maintain separation between customer tenants, view customers from one administrative location, and add or expand environments as customer needs grow.
Does Pharos work with mixed printer fleets?
Yes. Pharos Cloud streamlines enterprise print management across multi-vendor fleets and gives administrators centralized control and visibility.
How can Pharos help reduce print-related help desk tickets?
Pharos Cloud simplifies driver and queue management, automatically adds and removes queues based on location and permissions, and provides consistent direct IP and secure release workflows. These capabilities are designed to reduce common user issues and administrative effort.
What enablement is available to MSP teams?
Pharos provides sales and technical training, customer-facing marketing resources, implementation guidance, product demonstrations, and ongoing partner management to help MSP teams build and grow their practice.
Does Pharos offer MSP volume pricing?
Yes. Volume-based pricing is available based on program terms and customer volume. Contact the Pharos MSP team to discuss the commercial structure that fits your customer base and growth plans.
Can we see a product demonstration before joining?
Yes. Request an MSP-focused product demonstration to see how Pharos Cloud can support your customer environments, service workflows, and managed print offering.
Ready to Partner with Pharos?
Whether you want to expand your reach, deepen customer relationships, or lead in modern print transformation, we will help you get there.