Pharos Support

Pharos understands the critical role of your print management platform in maintaining smooth business operations, especially during moments of disruption where time is of the essence. With our selection of Support packages, we’re dedicated to being the dependable ally you can rely on. Our global Support team is available 24/7 and is committed to quickly resolving any challenges you face. Your peace of mind is our top priority.

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Support Resources

Collaborate with Pharos experts to help you optimize your print environment. Access support documentation, discussion forums, our online knowledge base and more!

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CONTACT SUPPORT

Access The Support Website

Customers must log in to our online support system to submit a ticket, which is accessible 24 hours a day.

USA, CANADA,
CARIBBEAN:
877-848-0397
EUROPE, MIDDLE
EAST, AND AFRICA:
+44 1256 27 4067
ASIA, AUSTRALIA:
+65 3163 3416

Knowledge Base

Customers can access our online Knowledge Base 24 hours a day to find answers to common training questions through recorded webinars, training videos, and how-to articles.

See Knowledge Base

Pharos Community

Connect with other Pharos users and Pharos experts to share solutions and get answers.

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Additional Support

We pride ourselves on our world-class support. For mission-critical applications, Pharos also provides premium support options, which include benefits such as dedicated Support Specialists and more.

Request Support