What does Pharos Cloud’s Mobile Print do?

Using the Pharos Secure Release mobile app from an Android or iOS device allows users to submit documents to a remote printer, then securely release them once they’re needed. Just click the Print button on your device from any remote location, and when you’re ready, go to the printer to collect your documents. In addition, mobile devices can be used to release Secure Release print jobs at a device via QR code scan.

How does Pharos Cloud enhance security?

Pharos Cloud enables employees to print securely by eliminating print server vulnerabilities from the equation, securing data with end-to-end encryption, and supporting zero trust security principles.

In addition, Pharos Secure Release enhances document security by requiring authentication at a device in order to release print jobs—preventing sensitive documents from being left unattended.

Where are print jobs stored?

With Pharos Cloud’s Secure Release workflow, a copy of a print job is temporarily stored in the cloud if the cloud backup option is enabled. This allows the print job to be released even if the originating workstation is offline or does not have network line of sight to the printer by routing it to the printer through another available Print Scout. Organizations can prevent print jobs from being stored in the cloud by not enabling cloud backup. In this case, however, the user will not be able to release the job if the originating workstation is offline or does not have network line of sight to the printer.

For non-Print Scout submissions (iOS, iPadOS, Android, Chrome OS, Linux), the document will always be stored in the Pharos Cloud.

Pharos Cloud’s licensable Data Privacy and Regional Document Storage capability helps global organizations adhere to local data privacy and data sovereignty requirements by providing 21 different global regions where Administrators can control 1) what print job information is collected for reporting.

Direct Print jobs don’t go to the cloud. Instead, they’re sent directly to the printer via IPPS/IPP. Only job metadata is collected, encrypted, and sent to Pharos Cloud for analytics. You have total control over what gets collected so you can adhere to any local data privacy and data sovereignty requirements.

Can Pharos Secure Release work with mobile devices?

Yes. Because Pharos Release works in a cloud environment, it can support a variety of devices and operating systems. This means iOS, Android, and other operating systems can be used to submit print jobs, giving employees the freedom to initiate the printing process from wherever they are—at or away from their desks. Mobile devices can also be used to release print jobs via QR code scan.

How does Pharos’ universal print driver improve productivity?

Traditional environments connect employee computers to the print server and queue via a driver. When a vendor’s driver is updated, IT staff need to update it, which can be especially time-consuming if you have a large printer fleet from multiple manufacturers. Pharos’ “universal” print driver supports thousands of printer models—from low-volume, single-function printers to high-volume, multifunction devices across all manufacturers.

With only a single package to manage, Pharos requires only a fraction of the administrative overhead of traditional driver management. In addition, its common user interface simplifies printing for employees and troubleshooting for IT staff.

How does Pharos Secure Release enhance security?

Documents left unattended at the print device introduce risk if sensitive information gets into the wrong hands. But in addition to preventing sensitive documents from being exposed, Pharos Secure Release: 

  • Eliminates print servers from the equation, removing an attack surface hackers could use to disseminate malware
  • Secures data with end-to-end encryption
  • Supports zero trust security principles

Are print jobs stored in the cloud?

With Pharos Cloud’s Secure Release workflow, a copy of a print job is temporarily stored in the cloud if the cloud backup option is enabled. This allows the print job to be released even if the originating workstation is offline or does not have network line of sight to the printer by routing it to the printer through another available Print Scout. Organizations can prevent print jobs from being stored in the cloud by not enabling cloud backup. In this case, however, the user will not be able to release the job if the originating workstation is offline or does not have network line of sight to the printer.

For non-Print Scout submissions (iOS, iPadOS, Android, Chrome OS, Linux), the document will always be stored in the Pharos Cloud.

Pharos Cloud’s licensable Data Privacy and Regional Document Storage capability helps global organizations adhere to local data privacy and data sovereignty requirements by providing 21 different global regions where Administrators can control 1) what print job information is collected for reporting purposes and 2) where Secure Release print jobs are stored in the cloud at rest.

Why should I migrate my print management to the cloud?

Managing traditional print infrastructure is time-consuming and costly. With Pharos Secure Release, you can:

  • Eliminate print servers and their potential vulnerabilities.
  • Eliminate vendor print drivers by supporting all print devices with Pharos’ universal print driver.
  • Enhance document security by preventing documents from being left unattended at the printer.
  • Reduce waste, as well as the cost of managing your print infrastructure.