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Print Is the Gap in Your Zero Trust Architecture

Picture of Damon Betlow
Damon Betlow

TL;DR

Zero trust strategies are designed to eliminate implicit trust across users, devices, and networks, but print infrastructure is often left out entirely. Shared print queues, unattended documents, and unauthenticated release workflows create a security blind spot in otherwise mature Zero Trust environments. Pharos Cloud helps close that gap through secure release printing, user authentication, encrypted job handling, and full audit trails that align directly with Zero Trust principles.

Zero Trust has become the defining security model for modern enterprises. Organizations are redesigning access controls, segmenting networks, hardening endpoints, and implementing continuous identity verification across their environments. But there’s one category that consistently falls outside the conversation:

Print.

That omission matters more than most security leaders realize.

The reality is that print infrastructure remains one of the last unmanaged trust zones in the enterprise. Sensitive documents are still routed through shared queues, stored temporarily on devices, and released without meaningful user verification. While organizations modernize identity and endpoint security, printed documents often bypass the same controls entirely.

Office worker using a secure multifunction printer, representing Zero Trust print security and protected document workflows.

That creates a blind spot in otherwise mature Zero Trust architectures.

Zero Trust Frameworks Rarely Address Print

NIST 800-207—the foundational Zero Trust Architecture framework—focuses heavily on identity, endpoints, applications, workloads, and network segmentation. Most enterprise Zero Trust initiatives follow that same pattern.

Organizations are investing in:

  • MFA and identity governance
  • Endpoint detection and response (EDR)
  • Conditional access policies
  • Microsegmentation
  • Continuous authentication
  • Least privilege enforcement

But printing is rarely included in those security mappings.

In many environments, a user can still send a sensitive document to a shared device where it sits unattended in a queue until someone walks by and collects it. From a Zero Trust perspective, that’s a direct contradiction of core principles like explicit verification, continuous authentication, and minimizing implicit trust.

Print workflows are often treated as operational infrastructure instead of security infrastructure—even though they handle highly sensitive information every day.

Learn how to bring print into alignment with Zero Trust principles and reduce security gaps across your print environment.

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Why This Gap Is Becoming More Important

The timing matters.

Regulated industries are actively aligning their environments to formal zero trust models right now. Federal agencies are under direct pressure from executive mandates. State and local governments are following closely behind. Healthcare and financial services organizations are accelerating Zero Trust initiatives in response to growing compliance and ransomware concerns.

Higher education is moving more gradually, but the direction is the same: stronger identity-centric security models and tighter auditability requirements.

As organizations evaluate whether systems align with Zero Trust principles, print becomes harder to ignore.

Because the question security teams eventually ask is simple: “If every access request requires verification, why does printing still operate on implicit trust?”

How Secure Printing Maps to Zero Trust Principles

This is where secure print management becomes strategically important.

Pharos Cloud and secure release workflows directly support core Zero Trust concepts by eliminating anonymous or unattended document release.

Instead of treating print as an open service, secure release introduces identity verification into the workflow itself.

That means:

  • Users authenticate before documents are released
  • Print jobs remain encrypted and held securely until verified
  • Sensitive documents are not left unattended in trays or queues
  • Every release action is tied to a specific identity
  • Organizations gain a complete audit trail of document activity

Those controls align naturally with Zero Trust principles:

Zero Trust PrincipleSecure Print Alignment
Verify explicitlyUsers authenticate to release documents
Least privilege accessOnly authorized users retrieve jobs
Assume breachSensitive documents are never exposed by default
Continuous visibilityFull auditability of print activity
Reduce implicit trustShared devices no longer operate anonymously

This is not about redefining print as a “security platform.” It’s about recognizing that print remains part of the enterprise attack surface—and that Zero Trust strategies are incomplete without addressing it.

The Blind Spot Security Teams Can No Longer Ignore

Most organizations don’t have a print problem because they lack security investments.

They have a print problem because printing was historically excluded from security architecture conversations altogether.

That’s changing.

As enterprises mature their Zero Trust programs, unmanaged print workflows increasingly stand out as inconsistencies in otherwise modern security environments.

And that creates a new strategic role for secure print infrastructure: Not as a replacement for Zero Trust architecture—but as the layer that closes one of its most persistent gaps.

Ready to Modernize Print Security? Bring legacy print into your Zero Trust strategy with Pharos Cloud.

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about the author

Damon Betlow

description
Damon Betlow is an Information Systems and Security Manager at Pharos, where he focuses on maintaining secure, reliable technology infrastructure and supporting critical business operations. He brings experience in systems integration, IT operations, and security practices, with a strong emphasis on ensuring performance, compliance, and data protection across enterprise environments. Damon is passionate about solving complex technical challenges and enabling organizations to operate efficiently and securely through thoughtful, well-architected solutions.
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What does “print is the gap in your Zero Trust architecture” mean?

Most Zero Trust initiatives focus on endpoints, identity, applications, and network access, but printing is frequently overlooked. In many organizations, users can still send sensitive documents to shared printers where they remain unattended or accessible without verification. That creates a blind spot in otherwise secure environments.

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Does NIST 800-207 specifically address printing?

Not directly. NIST 800-207 focuses on principles like identity verification, least privilege access, and continuous authentication across enterprise systems. While print is not a major focus within the framework, secure printing workflows align naturally with those principles.

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Why is print security becoming more important now?

Regulated industries—including federal agencies, healthcare organizations, financial institutions, and state/local governments—are actively mapping their environments to Zero Trust frameworks. As organizations mature their security posture, unmanaged print workflows increasingly stand out as inconsistent with Zero Trust principles.

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How does secure release printing support Zero Trust?

Secure release printing supports Zero Trust by requiring users to authenticate before documents are released. That reduces implicit trust, protects sensitive documents, and limits exposure at shared printers.

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How does Pharos Cloud align with Zero Trust principles?

Pharos Cloud supports Zero Trust-aligned printing by enabling:

  • User authentication before release 
  • Securely held print jobs 
  • Encrypted print workflows 
  • Full audit trails 
  • Reduced exposure of sensitive documents 

These controls help organizations extend identity-centric security policies to print environments.

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Is secure printing only relevant for regulated industries?

No. Any organization handling sensitive information—including legal firms, higher education institutions, healthcare providers, financial services organizations, and enterprises with hybrid workforces—can benefit from securing print workflows.

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Is print really a cybersecurity risk?

Yes. Printed documents often contain sensitive data including financial information, healthcare records, legal documents, intellectual property, or personally identifiable information (PII). Unsecured print workflows can lead to data exposure, compliance violations, and insider risk.