Pharos to Modernize Campus Printing with Pharos Cloud Education Edition™

ROCHESTER, NY, MARCH 07, 2024Pharos Systems International, a leader in print management software solutions, today announced its latest innovation, Pharos Cloud Education Edition™. This cloud-native platform is poised to revolutionize campus printing for higher education institutions, bringing modernized print infrastructure, improved student and faculty print experience, and enhanced security. 

Scheduled for release in the summer of 2024, Pharos Cloud Education Edition leverages the company’s 30+ years of experience serving the higher education sector. The solution will empower university IT leaders seeking to replace their legacy on-premises print infrastructure with an easy-to-use cloud-based application. Education Edition combines the cost recovery capabilities required by higher education institutions with Pharos Cloud, the platform trusted and proven to meet the scalability, security, and high-uptime requirements of the world’s largest organizations. 

Pharos Cloud Education Edition, an ISO 27001 certified platform, enables universities to manage, analyze and optimize student, faculty, and back-office printing while reducing costs and enhancing security. With Pharos Cloud Education Edition, institutions can: 

  1. Seamlessly transition to a cloud-based print infrastructure, reducing the burden of maintaining costly on-premises systems and driving IT efficiency. 
  2. Empower students and staff with the flexibility to print from any location, at any time, ensuring an easy printing experience that aligns with the modern educational environment. 
  3. Enable institutions to recover and reduce the cost of student printing.   
  4. Elevate security measures and achieve greater compliance by leveraging an ISO 27001 certified platform supporting zero trust security principles. 

“Pharos Cloud Education Edition is a game-changer for higher education institutions,” said Josh Orum, CEO at Pharos. “Our new offering for the education sector is the result of years working closely with universities and colleges to understand their needs. Education has evolved, as have the requirements for campus printing and how students and faculty engage with print. Pharos Cloud Education Edition addresses current and future campus printing through a simpler, cloud-based platform that empowers administrators, improves the student experience, and helps institutions reduce costs and enhance security. We’re excited to work with our customers and bring this new education solution to the market. The future of campus printing is in the cloud.” 

For more information about Pharos Cloud Education Edition and how it can benefit your institution, visit, or follow us on Linkedin

About Pharos: 

Pharos Systems International is a leading provider of print management software and services that meet the demands of a mobile and cloud-first world. Leading enterprises and educational institutions with complex printing requirements and multi-vendor print fleets rely on Pharos’ comprehensive solutions to optimize their office printing, reduce and recover print costs, enhance security, and enable their increasingly hybrid workforces with intuitive and convenient ways to print. Headquartered in Rochester, NY, Pharos has a proven track record of innovation, delivering customer ROI, and exceeding customer expectations since its founding in 1992. 

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Pharos Systems Reinforces Customer Commitment with Key Executive Changes

ROCHESTER, NY, SEPTEMBER 2023 — Pharos Systems International, a leader in cloud-based print management solutions, is pleased to announce pivotal changes to its executive leadership team, effective October 1, 2023. These changes reinforce the company’s commitment to innovation, which has fueled double-digit new bookings growth and significant expansions of its global customer base, including top financial institutions and tech giants.

Kevin Pickhardt, who has served as the CEO since 2000, will transition to the role of Executive Chairman where he will focus on strengthening strategic alliances and deepening customer relationships. Succeeding him as CEO is Josh Orum, who joined the company in 2021 as the Chief Marketing Officer following Pharos’ acquisition by Spotlight Equity Partners. In addition, Gavin Drake joins the team as the new Chief Marketing Officer, bringing a wealth of experience in global B2B software marketing.

“This strategic realignment will enhance our ability to be even more agile and responsive to our customer needs,” Pickhardt emphasized. “Josh brings years of enterprise software leadership experience to the table.  His understanding of cloud applications and the pain points large organizations face uniquely position him to lead us in the rapidly evolving cloud technology market.” 

Incoming CEO Josh Orum added, “I am both honored and excited to guide Pharos through this transformative period. We will continue to intensify our focus on large enterprises while delivering new innovation to our customers in the education sector. By honing in on the specific needs and operational efficiencies that matter most to customers as they modernize their IT infrastructure, we will ultimately enhance their overall experience.”  

“The changes to our leadership team come at an opportune time. As we gear up to accelerate our pace of innovation, this shift sets the stage for market growth and building greater value for our current and future customers,” stated Jeremy Burr, co-Founder and Managing Partner at Spotlight Equity Partners. “I’m incredibly optimistic about what lies ahead for Pharos.”

This transition comes at a significant juncture and follows the company’s recent accolades, including recognition by G2 as a Momentum Leader in the Print Management Solutions category. Pharos is committed to setting new industry standards, pioneering innovative solutions, and—above all—delivering tangible benefits that resonate with its customers.
About Pharos 
Pharos Systems International, a certified B-Corporation, is a leading provider of print management software and services that meet the demands of a mobile and cloud-first world. Leading enterprises and educational institutions with complex printing requirements and multi-vendor print fleets rely on Pharos’ comprehensive solutions to optimize their office printing, reduce and recover print costs, enhance security, and enable their increasingly hybrid workforces with intuitive and convenient ways to print. Headquartered in Rochester, NY, Pharos has a proven track record of innovation, delivering customer ROI, and exceeding customer expectations since its founding in 1992.
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Pharos Announces Sponsorship of Gartner Digital Workplace Summit 2023 

ROCHESTER, NY, MAY 2023 — Pharos Systems International, a leading cloud services and technology company specializing in print management software, is excited to sponsor the Gartner Digital Workplace Summit in San Diego on June 12-13, 2023, which brings together many of the world’s largest enterprises to discuss the power of digital transformation in the workforce.

The theme of this year’s summit is “The Power to Transform Work,” which aims to inspire Gartner sponsors and attendees to explore and solve challenges that help companies adapt to the constantly changing demands of the modern workplace. The goal is to provide businesses with innovative new ideas that enable them to reimagine how their employees interact, collaborate, and connect.

Pharos is looking forward to connecting with attendees who are considering what the future of work will look like for their organizations—particularly how migrating their print infrastructure to the cloud can transform their digital work environments and support their increasingly mobile and hybrid workforce.  

Pharos Chief Marketing Officer, Josh Orum, will attend the event in person, along with other key Pharos team members. Together, they will discuss and showcase the power of Pharos Cloud, an ISO 27001-certified print management and optimization platform designed specifically to help large organizations deal with the complexity of enterprise printing by eliminating print servers, enhancing security, driving IT staff efficiency, and supporting an increasingly mobile workforce.  

“I’m thrilled to be able to attend this event in person. Print continues to play a role in the day-to-day lives of employees, whether they have returned to the office or are working from home, while also playing an outsized role in the lives of the IT professionals who administer it. By offering enterprise cloud-based printing that just works, Pharos helps some of the largest companies in the world to drive IT staff efficiency while improving their employee experience,” said Josh Orum, Chief Marketing Officer. 

Visitors to the Pharos booth will be able to speak with a knowledgeable team of experts to discuss their print environments and get an exclusive one-on-one introduction to the Pharos Cloud solution. Pharos is proud to sponsor the upcoming conference and delve deeper into how print plays a pivotal part in digital transformation.   

To learn more about the Digital Workplace Summit, and to set up a meeting with Pharos, visit:  

About the Gartner Digital Workplace Summit 
Collaboration and workplace technologies for hybrid work will be discussed at the Gartner Digital Workplace Summit taking place June 12-13 in San Diego. Follow news and updates from the conferences on Twitter using #GartnerDW. 
About Pharos 
Pharos Systems International, is a leading provider of print management software and services that meet the demands of a mobile and cloud-first world. Leading enterprises and educational institutions with complex printing requirements and multi-vendor print fleets rely on Pharos’ comprehensive solutions to optimize their office printing, reduce and recover print costs, enhance security, and enable their increasingly hybrid workforces with intuitive and convenient ways to print. Headquartered in Rochester, NY, Pharos has a proven track record of innovation, delivering customer ROI, and exceeding customer expectations since its founding in 1992. 
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Pharos and PathForward Announce Partnership for Expanded Enterprise Print Consulting Services

ROCHESTER, NEW YORK April 2022–Pharos Systems International, a leading cloud services and technology company specializing in print management software, and PathForward and Associates, Inc. announced a reseller partnership in which PathForward will resell Pharos Systems software solutions and provide value-added, strategic consulting services to enterprise clients in the commercial and public sector markets.

Pharos Systems is the leading supplier of enterprise print management solutions delivered both on-premises and through its Pharos Cloud Printing platform. Kevin Pickhardt, CEO of Pharos Systems highlighted the benefit of the new partnership, “Most organizations in the world are looking to reduce the complexity and cost of their printing environment. This includes the printers, the printing, and the IT infrastructure that supports printing. This is what Pharos software and cloud solutions do for many of the world’s largest global companies. We are pleased to announce a partnership with PathForward which specializes in working hand-in-hand with enterprises seeking value-added consulting services to optimize their printing environment.”

Pathforward is being created as an independent entity from Pharos Systems by Keith Nickoloff, who has held several executive leadership positions in Pharos for the past thirteen years. “I’m pleased to reintroduce PathForward to the market. The PathForward business had been acquired by Pharos from the Standard Register Company in 2009. I look forward to once again growing PathForward as an independent business with a strategic partnership with Pharos,” said Nickoloff.

Originally founded in 1988, PathForward worked with the world’s biggest brands to solve their toughest enterprise print challenges. PathForward is built on the premise that large enterprises want and need help acquiring, deploying, and optimizing their use of print technology, including taking print infrastructure to the cloud.

PathForward is committed to continuing to provide customer-centric consultative excellence with white-glove service, through on-site and remote resources. Along with this customer-first service, PathForward provides incomparable analytics and reporting across the three environments where print happens: hybrid work environments; internal production print; and print that is sourced externally.

Together, PathForward and Pharos provide independent, vendor-neutral, objective software and consulting expertise tailored specifically for client’s goals, priorities, and requirements. This partnership drives bottom-line impact through a unique blend of experience, industry knowledge, and innovative cloud technologies; delivering up to 65% net hard-dollar savings with an eye toward security and sustainability.

For more information about enterprise print management solutions, visit our Enterprise Print Solutions page and

Pharos Expands Senior Leadership Team with Three New Additions

ROCHESTER, NY, April 2022 — Pharos Systems International, a leading cloud services and technology company specializing in print management software and solutions, announced the addition of three new senior leaders to their rapidly growing team. Pharos welcomes Matt Bryant as Chief Financial Officer, Kelly Johnson as Chief Technology Officer, and Trent Howell as VP, Global Sales and Business Development. These new hires will directly contribute to Pharos’ plans for increased growth in 2022 and beyond.  
In early April, Matt Bryant joined the team as Chief Financial Officer. Matt is based out of Rochester, NY and brings with him 25 years of experience in finance with a particular focus in software technology and the unique demands of rapid business growth. He joins Pharos from his most recent role as Vice President of Finance at Advarra and has also held positions as CFO of Bio-Optronics and senior finance positions at PharmaSmart and Flower City Printing. “I’m thrilled to join Pharos,” said Matt, “and I am looking forward to helping the finance team improve its efficiency and working across the company to help drive the continued growth.”  
Following Matt’s arrival, Pharos welcomed Kelly Johnson as Chief Technology Officer. Kelly is based out of Denver, Colorado and brings a wealth of software industry experience and knowledge, most recently at Vertafore, and has been a senior technology leader in businesses from start-up stage to teams of hundreds of engineers. Kelly’s experience as a senior technology leader is a great addition to the Pharos team. Kelly expressed his enthusiasm in joining by stating “I could not be more excited to join the Pharos leadership team. I was drawn to the people, culture, and mission of the company. Pharos is positioned to be a major disruptive force in the industry and I am looking forward to helping lead us through the next phase of our growth.” 
Most recently, the Pharos leadership team added Trent Howell as the new VP, Global Sales and Business Development. Trent lives in Birmingham, Alabama, and joins Pharos from his latest position as Regional Vice President of Sales at Sovos, an enterprise cloud SaaS business providing international tax compliance solutions. He will be leading Pharos Channel Development and Direct Sales Engagement efforts. With 30+ years in the industry, Trent is a seasoned sales leader in enterprise and cloud SaaS sales and has experience in rapidly scaling businesses and in building sales processes and developing sales leaders. Trent noted, “I am extremely excited to be a part of the Pharos team. My goal is to expand sales at Pharos by building on an already successful go to market plan and by expanding the direct sales organization both in size and expertise.” 
These hires were carefully selected to join the leadership team, based on their key skills and demonstrated successes in large enterprise SaaS businesses, a record of successfully accelerating software business growth, mastering the skills and practices required to build systems and processes to support that rapid growth, and exhibiting a commitment to building empowered teams and people, making their businesses great places to work in addition to achieving business success. 
“We are investing in the Pharos business, augmenting our industry leading team with great new colleagues like Matt, Kelly and Trent. Our multi-year investment in Pharos Cloud has positioned us as the market leader and the customers and partners embracing the Pharos Cloud fuel ever-increasing aspirations for Pharos.  Welcoming people with new skills and experiences is a catalyst for accelerated growth. April is an exciting month as we welcome three new, talented people to the journey” said Kevin Pickhardt, Chief Executive Officer, Pharos. 
To learn more about the Pharos leadership team, as well as the latest products and news, visit our About Us page or call us at 888-864-7768. 

Pharos Systems and Cranel Announce Strategic Partnership

Pharos Systems and Cranel are pleased to announce a strategic partnership that will enable Cranel to distribute Pharos print management solutions through their extensive network of value-added resellers (VARs) and office equipment dealers (OEDs).

This agreement makes Cranel the primary distributor of the Pharos Cloud printing platform to the VAR and dealer market and the main Pharos Beacon Authorized Solution Center in North America.

Pharos is the leading provider of print management software and services for large global enterprises. With the Pharos Cloud, Pharos extends its experience and expertise to the broader market. This agreement will enable both Cranel and Pharos to deliver multi-tenant cloud printing in the SMB market, which is increasingly seeking to eliminate printing infrastructure in favor of specialized cloud services.

Cranel’s partners and customers can now take advantage of Pharos’ growing array of cloud print management services, including:

  • Beacon Analytics, which provides comprehensive print data analytics on demand so that organizations have the insights they need to manage print efficiently, drive down costs, and continually optimize their printing environment.
  • Beacon Mobile Print, the fastest and easiest way for companies to secure their office printing workflows. Employees can submit print jobs from any location and then print their documents securely at the office.
  • Beacon Sentry Print, a simple and user-friendly way for organizations to secure their printers, MFDs, and document output workflows via the cloud. Companies can now eliminate their print servers for an immediate and significant ROI. Sentry Print supports all network types, including Zero Trust (Internet-only) networks.

“The combination of Pharos Beacon and Cranel’s outstanding operational and business excellence will bring great value to our clients. We chose Cranel as our partner because of our shared vision of innovation and unparalleled customer experience,” said Sriram Atchutuni, SVP of Global Sales and Marketing at Pharos Systems.

The agreement will help expand Cranel’s technology portfolio in the Print Infrastructure as a Service market, in which Pharos already secures over half a million devices globally.

“Cranel continues to look at solutions that provide our channel partners with technologies the end-user community demands,” says Scott Slack, VP of Marketing and Support. “Partnering with Pharos and offering their Beacon cloud platform gives our partners a robust cloud print management solution to enhance their customer service while also addressing the elimination of infrastructure for the end-user.”

About Cranel, Inc.

Cranel is a distributor of document, check and print management technologies—hardware, software, and services—helping businesses simplify processes and gain operational efficiencies. Cranel supports Independent Software Vendors, Office Equipment Dealers and Value-Added Resellers across multiple industries. A resource and advocate to channel partners, both manufacturers and customers, Cranel provides value-adds that include extensive distribution experience, technology knowledge, commitment to service and in-depth understanding of manufacturer business programs.

For more information, visit

About Pharos Systems

Pharos Systems International, a Certified B Corp, transforms print technology to meet the demands of a mobile and cloud-first world. Fortune 500 companies, leading educational institutions and leaders in the most regulated industries trust Pharos to make their office printing more secure, cost-effective, user-friendly, and sustainable.

For more information on this partnership, please contact Laura Makowski at (585) 939-7070.

Pharos Awarded 3-Year Contract with Premier

Pharos Systems International was recently awarded a 3-year group purchasing agreement with Premier, a leading healthcare Group Purchasing Organization (GPO). The contract is in the Managed Print Services, Devices & Accessories category.

The agreement allows Premier members to take advantage of special pricing and terms pre-negotiated by Premier for Pharos print management software and services.

“The selection of Pharos by Premier as a supplier of secure managed print is an exciting opportunity for our organization,” says Michael O’Leary, Vice President of Pharos Global Accounts. “Premier members can now benefit from Pharos solutions to help secure documents and sensitive content, significantly reduce costs, and leverage the cloud to drive even greater efficiencies.”

Premier is a leading healthcare improvement company, uniting an alliance of approximately 4,000 U.S. hospitals and 165,000 other providers to transform healthcare. With integrated data and analytics, collaboratives, supply chain solutions, and advisory and other services, Premier enables better care and outcomes at a lower cost.

For more information on this purchasing agreement or to learn more about how to successfully manage print at your healthcare organization, please contact Mike O’Leary at (585) 939-7053.

HP Presents Pharos with “Customer First” Award

Hewlett-Packard recently presented Pharos with its “Customer First” award at their Global Partner Conference in Barcelona. It’s the latest in a long history of recognition for Pharos as a key strategic partner and solution provider for our mutual customers, which include some of the largest and most well-known global brands.

Here’s a quick summary of recent HP awards that collectively demonstrate the many different ways that HP and Pharos engage:

2019: Customer First
2017: Innovation Excellence
2016: Partner in Quality Excellence
2015: Partner in Quality Excellence
2014: Partner in Quality Excellence
2013: Partner in Sales Excellence
2011: Outstanding Technical Collaborator

In the words of Ed Wingate, Vice President & General Manager of JetAdvantage Document Solutions at Hewlett-Packard:

This award acknowledges Pharos Systems for putting our mutual customer needs and requirements ahead of any other business priorities and doing what it takes to meet ambitious requirements. With a long-standing history of collaboration and excellence, Pharos has managed to exceed their already outstanding ability to put customers first.

Under the pressure of sometimes unrealistic timelines to meet the requirements of back-to-back POCs for two major global enterprise companies, Pharos rose to the challenge without hesitation. Their dedication and commitment to create a customized cloud print management solution has helped put HP in the top position—paving the road for a major win. Their willingness to adapt their solution on the fly to meet customer requirements has been unparalleled.

By choosing Pharos as their development partner in the cloud, HP has demonstrated their trust in Pharos as a company of dedicated innovators. And HP and Pharos are more than just technology partners: We strategize together, we solve together, and we often support our customers together. We all look forward to the exciting future we are building together!

Pharos Relocates HQ to the Riverwood Tech Campus

Pharos Systems International is happy to announce our move to the new Riverwood Tech Campus in Henrietta, joining other growing technology companies in a beautifully designed and environmentally conscious business complex. The custom office design has quickly impressed employees and visitors alike.

Riverwood, originally constructed as Eastman Kodak’s Marketing Education Center in the late 1970s, was designed in the style of modernist icon Ludwig Mies van der Rohe by the architecture firm of Skidmore, Owings and Merrill (SOM). Their other work includes One World Trade Center and the Burj Khalifa—the tallest skyscraper in the world.

Riverwood is built like a modern fortress, with giant exposed steel beams, clean lines, open internal spaces and perimeter walls of high-efficiency glass that help create a bright and energizing environment.

Its eco-friendly features include a state-of-the-art HVAC system, a green rooftop, a charging station for electric cars, and a solar panel flower that helps power the building. We were fortunate to work with local developer Frederick Rainaldi Jr., who has played a lead role in the revitalization of many historic properties in the Rochester area.

Bordering the Genesee River to the west and the Rochester Institute of Technology to the northeast, the Riverwood Tech Campus also boasts a shared conference space, fitness center, basketball court, food truck pavilion, 75 acres of woods, 3½ miles of hiking trails, and docks for kayaking and canoeing on the river. It’s a slice of Silicon Valley right in here in our backyard.

Pharos CEO Kevin Pickhardt summarized it well: “The level of commitment that was made to create this unique technology campus experience, combined with a focus on employee wellness and community sustainability, is the perfect fit for Pharos as we further our development as a benefit corporation and solidify our foundation for growth.”

See Video Tour >>

Pharos Named One of the Best Companies to Work for in New York

Pharos is happy to announce that it has been named one of the “Best Companies to Work For in New York State” for 2018. A group of employees attended a public awards dinner in Albany, New York, where Pharos was honored among other companies in the small employers category.

A publication profiling all winning organizations and their unique employment benefits was distributed to event attendees, higher education institutions, and thousands of human resources professionals and organizations across New York State.

The “Best Companies to Work For in New York State” award is a program that evaluates and ranks the best places of employment based on employee satisfaction and engagement, and workplace practices and policies.

The award is a partnership of the New York State Council of the Society for Human Resource Management, The Business Council of New York, Best Companies Group and BridgeTower Media. For more information on the Best Companies to Work for in New York State program, including the entire list of winning companies, please visit