Citizens Bank slashes print costs 45% with Pharos Insights

For many organizations, office printing is often one of the largest uncontrolled expense categories. They don’t know the real cost of their enterprise-wide printing, or how it can be optimized to save money. That’s where solutions like Pharos’ cloud-based Pharos Insights comes can help. 

Beacon’s comprehensive print and fleet analytics provide clarity into the key metrics of your print environment, job-level details on how prints are being created, insights to maintain an efficient multi-vendor print fleet, and outliers that could be opportunities for cost savings. Its modern and intuitive dashboards help visualize the key metrics behind a single pane of glass, and allow administrators to drill down to individual devices, users, and print jobs—providing the actionable insights needed to reduce optimize print and reduce costs.    

There are opportunities for significant savings when the right strategy and technologies are used, as seen with Citizens Bank, a locally-owned and operated bank serving communities in East Tennessee. In 2018, Citizens Bank began focusing on driving operational efficiency by implementing technology to replace time-consuming, manual processes with digital, paperless workflows. Initial efforts provided immediate dividends by reducing Citizen Bank’s average monthly print volume. However, by early 2020 those improvements had started to plateau. To jumpstart efforts, Katerina Stevenson, VP of Process Improvement, began searching for a solution that could provide her with the actionable insights needed to reduce print costs and reliance on paper. Since implementing Pharos Insights in July 2020, Citizens Bank has been able to cut total monthly print volume, color printing and overall monthly print costs by 45% 

“We’ve been able to significantly cut down our printing costs and drive operational efficiency with the insights from Pharos Insights,” said Stevenson. “I’m able to quickly gain a thorough understanding of how print is being created at Citizens Bank so I can make informed decisions to drive positive and sustainable change.” 

To learn why Citizens Bank selected Pharos Insights and how it was used to help the community bank reduce monthly print costs by 45%, download the case study.