Pharos Receives Customer Focus Award from HP

Pharos is proud to announce that we received the Customer Focus award from HP at the Global Partners Conference held last month. HP’s JetAdvantage division recognized eight strategic partners who have gone the extra mile to help HP and its customers reach and exceed their goals.

Every year, HP brings their partner companies together from all over the world to celebrate successes, discuss new ideas and strategies, and explore digital transformation concepts for our evolving business landscape. This year’s event was historic in that everyone participated from home via teleconference, connected to a worldwide audience.

The Customer Focus award was presented to Pharos by Jeff Schaus, Director of Commercial Solutions & Services for HP. Said Schaus, “[Pharos] puts complete focus on listening to customer needs and providing solutions tailored to those needs.”

“Together, HP and Pharos were able to win a significant MPS deal with a major technology company this year. Their user-focused solution design met the needs of end-users and their flexible deployment model met the unique needs of IT.”

“Operationally, they were able to provide a proof of concept in fewer than three months to help secure the deal. Their responsiveness, kind nature, and willingness to continue to adapt the solution to the customer’s changing requirements made them a solution partner that our mutual customer feels they can trust—now and for years to come.”

“There’s a tremendous amount of trust between this customer and Pharos, and [the process] reinforced the trust that HP and Pharos have always had. But it’s really a quote from the customer itself that says it all—”

This is the best vendor experience that I’ve had in 15 years of being in IT.

This award marks the eighth time HP has specifically recognized Pharos as a critical strategic partner, celebrating important achievements that have added great value to our mutual customers. Here’s a summary of recent HP awards that collectively demonstrate the many different ways that HP and Pharos solve problems together for organizations all over the world:

2020: Customer Focus
2019: Customer First
2017: Innovation Excellence
2016: Partner in Quality Excellence
2015: Partner in Quality Excellence
2014: Partner in Quality Excellence
2013: Partner in Sales Excellence
2011: Outstanding Technical Collaborator

HP and Pharos are more than just technology partners: We strategize together, we solve together, and we often support our customers together. We all look forward to the exciting future we are building together!

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