Pharos Popup 8.3.4 for Mac OS X

Quick Start

  1. Earlier Popup and Notify installers were separate. Now the Popup Installer is modified to install both Popup and Notify.
  2. Log in as an administrator and run the Popup installer to install Popup and Notify on your Mac OS X computers.
  3. On each computer, use the Mac OS X Printer Setup Utility to add Popup printer queues.


Pharos Popup for Mac OS X has the following requirements:

Installing Popup

To install Popup  8.3.4, obtain the Popup installer and run it:

  1. Obtain the file Popup.dmg from Pharos Systems.
  2. Double-click this file to create a new disk image in Finder. This disk contains the Popup 8.3.4 installer, Popup.pkg.
  3. Double-click the installer to run it. You may be requested to authenticate yourself as an administrator.
  4. Select a destination disk. You will only be able to select the startup disk.
  5. Click Install (or Upgrade). The installer automatically installs Popup 8.3.4 and required support files.

Pharos Popup and Notify will now be running on the computer and will be automatically launched every time a user logs in.

Configuring Printers

To start using Popup for Mac OS X, add Popup printer queues on the computer:

  1. Open System Preferences and click on the Print & Fax icon.
  2. Click the + button.
  3. Hold down the Control key on the keyboard and click anywhere on the toolbar. From the popup menu that appears, select Customize Toolbar....
  4. Drag the Advanced icon to the toolbar and close the customization dialog.
  5. Click on the Advanced button in the toolbar.
  6. From the Type popup button, select Pharos Print Server.
  7. In the URL field, enter the URL for the desired Popup queue on a Pharos Print Server. This value should have the format “popup://print_server_address/queue_name”. The “print_server_address” should be replaced with the domain name or IP address of the Pharos Print Server. The “queue_name” should be replaced with the name of the desired queue on the Pharos Print Server. If a Print Server has the host name “PharosServer” and a Popup queue named “MacQueue”, the device URL should be “popup://PharosServer/MacQueue”.
  8. In the Name field, enter a name for the new printer queue. This is the name that will be shown to users on the computer.
  9. From the Print Using popup button, select the type of printer associated with the Popup queue. If the desired printer is not available, selecting “Generic PostScript Printer” will work in most cases.
  10. Click Add. The new Popup queue will now show up in the list of printers.
  11. To print to the new queue, select it from the printer popup button in the print dialog of any application.

Popup installers can be modified to automatically add printer queues. Please see the Pharos Knowledge for further information.

Removing Popup

To remove Popup and Notify 8.3.4 from a computer, run the Pharos Uninstaller:

  1. Launch the Uninstaller application in /Library/Application Support/Pharos/Utilities.
  2. Select Pharos Popup and any other Pharos components that you would like to uninstall, then click Continue.
  3. A list of the selected items will be shown. Click Continue.
  4. Type in an administrator user name and password when required to do so. The selected components will be removed from the computer.


May 2013:

The Popup installer has been signed with a certificate that is appropriate for new OS X versions.

Added support to ignore CUPS jobs, such as Supply Levels, that was causing unwanted Popup dialogs.

Jan 2013:

Popup installer is updated to address an issue resolving the 'localhost' name in certain configurations. This avoids an unnecessary delay with Popup questions on affected systems.

Previous versions of the Popup Client would pass a local IP address to the Print Server for Notify communications. In some cases, this address was not reachable by the Print Server, and would interfere with cost acceptance or Notify communication. In this version, the address sent matches the one already used to communicate with the Print Server.

Broken uninstaller issue encountered after upgrading from 8.1 Popup and Notify Clients has also been addressed.

Charge to User rather than Cost Center prompt now appears on Mac client.

Oct 2012:

Popup installer is updated to sign the application.

Note: When 8.3.2 Popup package is installed on 10.7, make sure it is up-to-date with the latest OS X updates. Otherwise, you might get an warning as "Popup.pkg was signed with an invalid certificate". It is safe to ignore and continue installation.

Aug 2012:

Popup is currently not compatible with the Fast User Switching feature of Mac OS X. Always disable Fast User Switching when installing Popup on a computer.

If there are printers on the network that support Apple’s Bonjour technology, users may be able to bypass the Pharos printing system. To avoid this problem, disable the Bonjour features of any such printers.

If the software firewall (ipfw) on the computer is active, the following ports must be opened for TCP traffic for Popup to work:

  1. 515
  2. 28203

The firewall in Mac OS X is disabled by default. If it has not been manually activated, these ports will already be open.

Copyright © 2013 Pharos Systems International