Print Optimization Services > On-Site Print Specialists

Pharos dedicated On-Site Print Specialists implement your institution’s print management and optimization strategy. They help you achieve the most cost-effective and green printing in all of your print environments by managing your vendors, the business processes that drive output, and the people who produce output. On-Site Specialists are a single point of accountability for print. Their key activities include:

• Monitoring, measuring, and reporting on all aspects of your print management and optimization program.
• Building relationships with users to promote responsible printing, particularly power users (those 20% that influence 80% of the expense).
• Leading the change management activities necessary to ensure that the day-to-day behaviors of members of your campus community match the print strategy and objectives of your institution. By staying close to the action, On-Site Print Specialists can identify, prioritize, and realize opportunities for improvement. They also identify paper-based processes for reengineering, and develop and deliver end user training.
• Managing your vendors by authoring RFPs aligned with strategy objectives, assessing RFP responses, negotiating with and selecting vendors, and monitoring vendor performance against service level agreements.
• Conducting regular reviews with your management team to report on progress and discuss ways to continuously improve financial, environmental, and user satisfaction metrics, balanced against your long-term strategic roadmap.

Pharos On-Site Print Specialists become trusted advisors to your institution. They are equipped with the experience, expertise, tools, Lean Six Sigma process methodology, and change management acumen to ensure that costs and harmful environmental practices come out and stay out. It is their job to keep the momentum going and to help make every print an intelligent decision.