Contacting Pharos Support

Who to contact at Pharos

There are two ways you can contact Pharos to obtain product support. Your business need determines which team you should contact:

Use the following contact details to contact either of these two Pharos teams.

Pharos Professional Services

Email   pps@pharos.com
Toll Free   (888) 864-7768 Ext. 5   United States
Phone   (585) 249-8966 Ext. 5   Rest of the World

Professional Services available contact times:

8:30am - 5:30pm EST   United States
8:30am - 5:30pm NZT   New Zealand

Pharos Customer Support

Email   support@pharos.com
Toll Free   (877) 848-0397   United States/Canada
Phone   +64 (9) 523-0737   Australia/New Zealand
Phone   +1 (585) 249-8999 Ext. 1   Rest of the World

Customer Support available contact times:

8:30am EST - 5:30pm Pacific Time   United States
8:30am - 5:30pm NZT   New Zealand

Note: You can also raise a support incident at the Pharos Online Customer Support Center at http://pharos.custhelp.com.


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